Umang Saija

QA Services · Astound Digital

One partner from discovery → design → execute → deliver

7 Specialised offerings
4 Step engagement model
0 P1 escapes · recent releases

Deep dives: account hierarchies · ERP sync · Calculated Insights · Robot suites

Every service page ships with approach, tooling, and related portfolio proof.

Robot Framework Postman · Snowflake BYOL Copado Robotic

umangsaija.in/services

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7 specialised QA services 11 certifications 3+ years · Astound Digital

How I can help.

A complete suite of QA services across Salesforce, Shopify, and modern e-commerce platforms -from strategy through delivery. Every engagement is anchored in measurable outcomes and a quality-first engineering culture.

Explore the services
01 New

Salesforce B2B Commerce QA

Most consumer-grade QA breaks the moment you hit B2B. Account hierarchies, contract pricing, entitlements, ERP integration -the surface area is fundamentally different. I lead QA programs purpose-built for B2B commerce on Salesforce.

Account Hierarchy · Acme Distribution
Acme Group Gold Tier
Acme East 15% off · Net 30
Acme West 12% off · Net 30
Acme Pacific Tier 2 · Net 60
1,284 Orders synced to ERP
100% UAT pass · Wine portal
Account hierarchy Contract pricing ERP sync

What I deliver

  • End-to-end test plans for distributor and trade-partner portals
  • Validation of account hierarchies, entitlements, and role-based permissions
  • Tier-based contract pricing, volume discounts, and customer-specific price-book testing
  • Bulk reorder, quick-order, and recurring-purchase flow QA
  • Storefront ↔ ERP integration testing (order sync, inventory, customer master)
  • UAT planning and stakeholder coordination across distributors and clients
  • Cross-browser, cross-device, and accessibility validation

My approach

  1. Discover -Map account hierarchies, entitlements, contract structures, and integration touchpoints with the architect team.
  2. Design -Build a risk-prioritised test strategy covering pricing, ordering, integration, and partner-portal flows.
  3. Execute -Run sprint-aligned smoke, regression, and integration cycles with continuous defect governance.
  4. Validate -Drive UAT with distributors and trade partners; close out with a release readiness assessment.

Tools & certifications

Salesforce B2B Commerce Admin · Mar 2026 Salesforce B2B Commerce Apex Console Postman JIRA · Zephyr Confluence
02

Salesforce Commerce Cloud QA

Multi-site, multi-locale SFCC programs are where I've shipped the most enterprise QA -from international launches to redesigns. I bring deep experience across the SFCC ecosystem, third-party integrations, and the regression discipline that protects an active production storefront.

us.brand.com eu.brand.com apac.brand.com
🔒 apac.brand.com / products / skincare
4 Live international sites
0 P1 escapes · Last 4 releases
Multi-site Multi-locale Cross-browser

What I deliver

  • Comprehensive QA strategy for SFCC implementations and redesigns
  • Multi-site rollout testing across regions, currencies, and locales
  • Third-party integration validation (payment, search, content, OMS, CRM)
  • Smoke, regression, integration, and UAT cycles with defect governance
  • Cross-browser and cross-device validation across the buy flow
  • Pre-release readiness assessments and post-launch hyper-care support

My approach

  1. Plan -Author a risk-based test strategy aligned to business KPIs and release cadence.
  2. Build -Detailed test cases across functional, integration, mobile, and locale-specific scenarios.
  3. Execute -Sprint-integrated execution with continuous regression and defect tracking.
  4. Govern -UAT facilitation, release sign-off, and defect-trend reporting to leadership.

Tools & tech

Salesforce Commerce Cloud Multi-Site / Multi-Locale Page Designer SiteGenesis / SFRA JIRA · Zephyr · Confluence Postman
03

Data Cloud & AI Validation

Enterprises live and die by their data layer. I specialise in validating Salesforce Data Cloud builds -from BYOL federation via Snowflake through Calculated Insights, propensity scoring, and Marketing Cloud activation. I'm a Salesforce-certified Data Cloud Consultant.

Snowflake
BYOL
DMO
Standard
RFM
Calc Insights
Marketing
Activated
8.2 Avg RFM score · Top segments
987 Active segments built
BYOL federation Calculated Insights SQL validation

What I deliver

  • Data model design review with the technical architect team
  • BYOL federation testing -Snowflake views, standard & custom DMOs
  • Calculated Insights validation including RFM, recency, frequency, and monetary metrics
  • Batch transformation and prediction-job validation for propensity-score outputs
  • End-to-end customer segmentation and Marketing Cloud activation flow testing
  • Comprehensive UAT plan with entry/exit criteria and stakeholder schedule
  • SQL-based data validation across federated sources for accuracy and integrity

My approach

  1. Architect -Map the data model, federation strategy, and downstream activation paths.
  2. Validate -Test cases for federation, transformations, Calculated Insights, and prediction jobs.
  3. Activate -End-to-end testing of segmentation through Marketing Cloud journeys.
  4. Document -Confluence-based test plans, results, and SQL validation suites in Bitbucket.

Tools & certifications

Salesforce Data Cloud Consultant · Nov 2024 Salesforce AI Associate · Jun 2024 Snowflake (BYOL) Marketing Cloud SQL Bitbucket Confluence
04

Shopify Quality Engineering

Shopify ships fast. Apps update on their own schedule. Themes change. Mobile is king. My QA programs on Shopify treat speed and stability as inseparable -with deep coverage across themes, apps, and integrations.

Cart · 3 items
Total $148.00
Pay with Shop Pay
iOS + Android Mobile-first device matrix
100% Checkout flow coverage
Theme QA Mobile-first App integration

What I deliver

  • Requirement analysis and task estimation for Shopify themes, apps, and customisations
  • Detailed test cases covering functional, smoke, regression, integration, component, and mobile testing
  • Bug logging, risk identification, and continuous defect governance
  • Mobile-device QA across iOS and Android with cross-browser parity
  • Storefront ↔ Shopify Admin and Shopify ↔ third-party app integration validation
  • Direct, transparent client communication throughout the engagement

My approach

  1. Estimate -Analyse requirements and produce detailed QA estimates per sprint.
  2. Design -Author test cases and risk register with mobile-first prioritisation.
  3. Execute -Run smoke, regression, integration, and component cycles in parallel with development.
  4. Communicate -Daily / weekly client updates with clear status and next-step transparency.

Tools & certifications

Shopify Solution Planning · Mar 2025 Shopify Liquid Mobile QA Cross-Browser JIRA · Zephyr
05

Test Automation Frameworks

Manual regression slows down the entire release pipeline. I design and build automation suites in Robot Framework, Postman, and Copado Robotic Testing -automation that's maintainable, readable, and actually trusted by the team.

robot run regression.robot
$robot --variable BROWSER:chrome regression/
✓ Login_with_valid_credentials ······· PASS · 1.2s
✓ Add_to_cart_logged_in ·········· PASS · 2.4s
✓ Checkout_credit_card ··········· PASS · 4.1s
✓ B2B_contract_pricing ··········· PASS · 1.8s
✓ Promo_code_stack ··············· PASS · 0.9s
$
247 / 247 PASSED · 4m 12s · 0 flake
247 Tests / sprint regression suite
−68% Manual regression time
Robot Framework Postman / Newman Copado

What I deliver

  • Robot Framework test suites for end-to-end functional automation
  • Postman API contract collections, environments, and CI integration
  • Copado Robotic Testing flows for Salesforce-native automation
  • Automation strategy and ROI analysis aligned with release cadence
  • Page-Object-style maintainable structures for long-term suite health
  • CI/CD integration for nightly and pre-deployment regression runs

My approach

  1. Audit -Identify highest-ROI flows: stable, high-frequency, and high-risk areas.
  2. Build -Develop maintainable test suites with strong locator strategy and reusable keywords.
  3. Integrate -Wire automation into CI/CD with reliable reporting.
  4. Maintain -Keep suites green; deprecate flaky tests; coach the team on patterns.

Tools & certifications

Copado Robotic Testing · Mar 2024 Robot Framework Postman / Newman Bitbucket Pipelines Python
06

QA Strategy & Team Leadership

Quality isn't a phase -it's a culture. As Consultant QA at Astound Digital, I lead, mentor, and hire QA engineers; design risk-based strategies; and partner with leadership to evolve the entire QA function.

Backlog 4
QA · Promo logic
QA · Email templates
In QA 3
QA · B2B pricing
QA · Checkout regression
Done 11
✓ QA · Product detail
✓ QA · Search refinements
92% Sprint 18 completion
Low Release-risk index
Risk-based Agile / Scrum Mentoring & hiring

What I deliver

  • Risk-based test planning and impact analysis tailored to your release cadence
  • Sprint-integrated QA workflows in Agile, Scrum, and Kanban environments
  • QA hiring -interviews, evaluation rubrics, and onboarding programs
  • Mentoring and coaching of junior and mid-level QA engineers
  • Process audits and improvement recommendations across the SDLC
  • Defect governance, test reporting, and leadership-level dashboards

My approach

  1. Assess -Understand current process, team maturity, tools, and pain points.
  2. Design -Author a QA operating model: roles, ceremonies, tools, and metrics.
  3. Implement -Roll out incrementally with sprint-by-sprint changes the team can absorb.
  4. Coach -Mentor leads, run hiring, and continuously improve.

Tools & certifications

Salesforce Business Analyst · Mar 2024 ISTQB CTFL · Jun 2023 Agile · Scrum · Kanban Risk-Based Testing JIRA · Confluence
07

API & Database Validation

UI tests catch what users see. API and database tests catch what they don't. I build out the deeper layer -Postman contract suites and SQL validation scripts that ensure data integrity end-to-end across complex enterprise integrations.

Postman · Order Service
POST /api/v2/orders 200 OK · 142ms
{
  "order_id":  "WO-194820",
  "account":   "Acme East",
  "tier":      "Gold",
  "lines": [
    { "sku": "WN-2024-RES", "qty": 12 },
    { "sku": "WN-2024-CHA", "qty": 6  }
  ],
  "total":     1284.00,
  "currency":  "EUR"
}
0 API contract drifts in prod
142ms Avg response · order endpoint
Postman Newman CI SQL · Snowflake

What I deliver

  • Postman API contract test collections and reusable environments
  • SQL / MySQL backend validation scripts for data integrity checks
  • Validation of cross-system data flows in federated environments (e.g. Snowflake ↔ Data Cloud)
  • Negative-path and edge-case API testing for robust error handling
  • Bitbucket-managed validation suites with version control and traceability
  • Documentation in Confluence for ongoing team enablement

My approach

  1. Map -Document every contract and data flow across integrated systems.
  2. Build -Postman collections + SQL suites covering positive, negative, and edge cases.
  3. Automate -CI runs and scheduled checks catch regressions early.
  4. Govern -Defect logs and integrity dashboards visible to engineering and the client.

Tools & tech

Postman / Newman SQL / MySQL Snowflake Bitbucket JIRA · Confluence

Process

How we'll work together.

Every engagement follows the same proven shape -discover, design, execute, deliver -calibrated to your release cadence and risk profile.

01

Discover

Map your platform, integrations, release cadence, and risk surface -together with your engineering and architecture leads.

02

Design

Author a risk-prioritised test strategy and detailed test plan tied directly to business KPIs and release goals.

03

Execute

Sprint-aligned smoke, regression, integration, and UAT -with continuous defect governance and live status visibility.

04

Deliver

Release readiness sign-off, defect-trend reporting to leadership, and post-launch hyper-care so the launch sticks.

Let's Build

Ready to Build What's Next?

Whether you're modernizing your e-commerce platform, scaling your Salesforce ecosystem, or need a QA strategy from scratch -I help you move from strategy to measurable success.