Umang Saija

QA Engineer · Astound Digital

Enterprise commerce QA · Ahmedabad, India

3+ Years shipping releases
11 Platform certifications
7 QA disciplines covered

Opening: skills atlas · career journey · live B2B work · peer recommendations

Quality isn’t a final checkbox -it’s how customers trust what you launch.

Wine B2B · live in prod Data Cloud & Agentforce SFCC · multi-locale

umangsaija.in

Building profile card

Quality Assurance Engineer · Astound Digital

Umangkumar Saija I ensure every digital experience ships flawlessly.

Specialised in Salesforce Commerce Cloud

ISTQB · 11 Salesforce, Anthropic & Platform Certifications · Salesforce Commerce Cloud · B2B Commerce · Data Cloud · Agentforce · Shopify · Robot Framework · Copado.

Explore My Work Get In Touch
Available for new projects
Umang Saija
11 Salesforce & Platform Certs
ISTQB Certified

Proof of craft

Employer

Astound Digital

Enterprise QA · 3+ years

Certification

ISTQB CTFL

Foundation Level

Credentials

11 Certifications

Salesforce, Anthropic & platform

Salesforce

SFCC · B2B

Commerce & Data Cloud

Commerce

Shopify

Solution planning & QA

AI stack

Agentforce

AI & automation testing

Certified & experienced across the enterprise stack

Salesforce 7 certifications
ISTQB CTFL Certified
Shopify Solution Planning
Snowflake BYOL · Data Cloud
Postman API testing
JIRA Test management
Robot Framework Automation
OpenAI AI tooling

Who I Am

I don't just find bugs.
I architect quality into every release.

I'm Umangkumar Saija, a Consultant QA Engineer at Astound Digital based in Ahmedabad, India. I design end-to-end test strategies, lead QA pods, and translate complex enterprise requirements into measurable quality outcomes.

My toolkit spans Salesforce Commerce Cloud, B2B Commerce, Data Cloud, Service Cloud, Agentforce, Shopify, Robot Framework, Copado, Postman, and SQL - backed by ISTQB and ten Salesforce, Anthropic & platform certifications.

3+ Years Experience
11 Certifications
6+ Enterprise Projects

Skills

A complete quality toolkit.

Technical & functional capabilities, sharpened across 3+ years of enterprise delivery at Astound Digital.

01

Automation & Tools

4 capabilities

  • Robot Framework92%
  • Copado Robotic Testing88%
  • Postman / API Testing94%
  • ChatGPT & AI tooling85%
02

Test Management

4 platforms

  • JIRA96%
  • Zephyr90%
  • Confluence92%
  • Bitbucket80%
03

Database

3 systems

  • SQL90%
  • MySQL86%
  • Snowflake (BYOL)82%
04

E-commerce

4 platforms · flagship stack

  • Salesforce Commerce Cloud95%
  • Salesforce B2B Commerce New88%
  • Shopify90%
  • Multi-site / Multi-locale88%
05

Salesforce Cloud

3 clouds

  • Data Cloud92%
  • Service Cloud86%
  • Marketing Cloud84%
06

Functional Expertise

15 specialisations

Risk-Based Testing Equivalence Partitioning Boundary Value Analysis Use Case Testing Black / Gray Box Integration & System UAT Regression Exploratory Cross-Browser / Device Agile · Scrum · Kanban Iterative & Lean Test Plans & Reports Defect Logging Cross-Functional Collaboration

Journey

From intern to consultant.

Three years of intentional growth - earning trust, taking ownership, and shipping enterprise software at scale.

2018 - 2022
Education

Bachelor of Technology

Computer Engineering · Marwadi University, Rajkot

Built the foundation in software engineering, computer science, and database systems - focusing on quality, testing methodologies, and SDLC throughout the curriculum.

Sep 2022
Joined Astound Digital

Associate QA Engineer

Astound Digital · Ahmedabad

Onboarded into the global QA practice. Got hands-on with Salesforce Commerce Cloud and core test management tools (JIRA, Zephyr, Confluence) on live enterprise programs.

Jul 2025
Promoted to Consultant QA

Consultant QA Engineer

Astound Digital

Promoted to Consultant QA in recognition of consistent delivery and leadership. Mentoring junior QAs, conducting hiring interviews, and partnering with leadership to evolve the QA process - driving a quality-first engineering culture across the team.

Selected Work

Projects that shipped real impact.

Five enterprise engagements -scroll through, flip any card for the full story.

B2B Commerce -Wine and Spirits
Case study · 01

B2B Commerce -Wine & Spirits

Currently leading QA for a Salesforce B2B Commerce rollout -account hierarchies, contract pricing, bulk reorder flows, and storefront-to-ERP integration validation across distributor portals.

  • B2B Commerce
  • Salesforce
  • Contract Pricing
  • ERP Integration
Open case study

Live · QA Lead

B2B Commerce — Wine & Spirits

Account hierarchies, contract pricing, ERP sync -purpose-built QA for distributor portals.

Data Cloud and AI Prediction Engine
Case study · 02

Data Cloud & AI Prediction Engine

Designed test strategies for Salesforce Data Cloud with BYOL federation via Snowflake. Validated RFM analysis, propensity scoring, and Marketing Cloud activation across multi-source DMOs.

  • Data Cloud
  • Snowflake
  • Marketing Cloud
  • SQL
Open case study

Data & AI · QA Lead

Data Cloud & AI Prediction Engine

BYOL federation, propensity scoring, Marketing Cloud activation -tested end-to-end.

Shopify Platform Overhaul
Case study · 03

Shopify Platform Overhaul

Led requirement analysis, task estimation, and full-spectrum QA on Shopify -smoke, regression, integration, component, and mobile testing with continuous client communication.

  • Shopify
  • Mobile QA
  • Regression
  • Integration
Open case study

E-commerce · QA Lead

Shopify Platform Overhaul

Full-spectrum QA -smoke, regression, integration, mobile -on a global storefront.

SFCC Multi-Site Personal Care Launch
Case study · 04

SFCC Multi-Site Personal Care

Comprehensive QA on the SFCC platform across multiple international sites for a personal-care brand -adapting test strategies to diverse market requirements and locales.

  • SFCC
  • Multi-Site
  • UAT
  • Cross-Browser
Open case study

Consumer Goods · QA Engineer

SFCC Multi-Site Personal Care

QA strategy across international sites -locale-aware, brand-consistent, launch-ready.

Travel Platform SFCC Redesign
Case study · 05

Travel Platform SFCC Redesign

Validated the Priohub integration and redesign of an enterprise hospitality platform, contributing to measurable lifts in customer engagement and site traffic.

  • SFCC
  • API Testing
  • Priohub
Open case study

Hospitality · QA Engineer

Travel Platform SFCC Redesign

Validated Priohub integration; measurable lifts in engagement and traffic.

Impact

Boutique focus.
Enterprise-grade outcomes.

0 Years driving quality at Astound Digital
0 Salesforce, ISTQB, Anthropic & platform certifications
0 Enterprise client engagements led
0 Release readiness - zero P1 escapes

Solutions

How I can help.

01

Salesforce B2B Commerce QA New

Account hierarchies, entitlements, contract & tier-based pricing, bulk reorder flows, and storefront ↔ ERP integration validation for B2B distributor and trade-partner portals.
02

Salesforce Commerce Cloud QA

End-to-end QA on SFCC - multi-site rollouts, third-party integrations, payment flows, and UAT-grade defect governance.
03

Data Cloud & AI Validation

BYOL federation, Calculated Insights, RFM & propensity model validation, batch transformation testing - and Marketing Cloud activation pathways.
04

Shopify Quality Engineering

Theme, app, and integration QA on Shopify - including smoke, regression, integration, component, and full mobile-device sweep.
05

Test Automation Frameworks

Robot Framework, Postman, and Copado Robotic Testing - building scalable automation suites that cut regression cycles dramatically.
06

QA Strategy & Team Leadership

Risk-based test planning, sprint integration, hiring & mentoring, and process design that builds a quality-first engineering culture.
07

API & Database Validation

Postman API contract tests and SQL / MySQL backend validation - ensuring data integrity end-to-end across complex integrations.
View all services in detail

Credentials

Certified across the full stack of quality.

Eleven credentials in a 3D orbit -use arrows or click the centre badge to flip and read details. Auto-rotates continuously.

New
Anthropic Certified Claude Architect certification badge
Anthropic Certified

Anthropic Certified Claude Architect

Jul 2026
Issued · Jul 2026

Claude Architect

Validates expertise in architecting high-performing enterprise AI solutions using Anthropic Claude models — including prompt-template engineering, context window usage, tool-call orchestration, and deploying agentic workflows.

Anthropic · Claude Architect
Salesforce B2B Commerce Admin certification badge
Salesforce Certified

Salesforce B2B Commerce Admin

Mar 2026
Issued · Mar 2026

B2B Commerce Admin

Validates expertise in implementing and managing Salesforce B2B Commerce — account hierarchies, contract pricing, catalogs and order flows for distributor and trade-partner portals.

Salesforce · B2B Commerce
ISTQB CTFL Foundation Level certification badge
International Board

ISTQB · CTFL

Jun 2023
Issued · Jun 2023

ISTQB Foundation Level

Foundation-level certification from the International Software Testing Qualifications Board. Formalises the principles, techniques and discipline of professional software testing.

ISTQB · CTFL
Salesforce Associate certification badge
Salesforce Certified

Salesforce Associate

Oct 2023
Issued · Oct 2023

Salesforce Associate

Demonstrates foundational knowledge of the Salesforce platform — navigation, the data model, user management, and the core capabilities of Customer 360.

Salesforce · Associate
Salesforce Administrator certification badge
Salesforce Certified

Salesforce Administrator

Nov 2023
Issued · Nov 2023

Salesforce Administrator

Validates skills in configuring and managing Salesforce orgs — security, automation, data management and user enablement across Sales Cloud and Service Cloud.

Salesforce · Platform Administrator
Salesforce Business Analyst certification badge
Salesforce Certified

Salesforce Business Analyst

Mar 2024
Issued · Mar 2024

Business Analyst

Recognises ability to understand business needs, capture requirements, and partner with stakeholders to design Salesforce solutions that drive measurable improvements.

Salesforce · Business Analyst
Copado Robotic Testing certification badge
Copado · Automation

Copado Robotic Testing

Mar 2024
Issued · Mar 2024

Robotic Testing

Validates expertise in low-code test automation using Copado Robotic Testing — building scalable automated test suites across Salesforce and modern web applications.

Copado · Automation
Salesforce AI Associate certification badge
Salesforce Certified

Salesforce AI Associate

Jun 2024
Issued · Jun 2024

AI Associate

Demonstrates foundational understanding of AI, machine learning, and how Einstein AI is applied across the Salesforce ecosystem — responsibly and effectively.

Salesforce · AI Associate
Salesforce Data Cloud Consultant certification badge
Salesforce Certified

Data Cloud Consultant

Nov 2024
Issued · Nov 2024

Data Cloud Consultant

Validates expertise in implementing Data Cloud — data model design, BYOL federation, Calculated Insights, segmentation and Marketing Cloud activation.

Salesforce · Data Cloud
Shopify Solution Planning certification badge
Shopify · Fundamentals

Shopify Solution Planning

Mar 2025
Issued · Mar 2025

Solution Planning

Shopify Partner Academy fundamentals — validates the ability to plan, scope and design Shopify solutions for merchants across commerce verticals.

Shopify · Partner Academy
Salesforce Certified Agentforce Specialist certification badge
Salesforce · Agentforce / AI

Agentforce Specialist

2025
Issued · 2025

Agentforce Specialist

Validates the ability to design, build and deploy Agentforce agents — Atlas reasoning, topics & actions, prompt-template engineering, Data Cloud grounding, and observability for the agentic Salesforce stack.

Salesforce · Agentforce

Recognition

Salesforce Agentblazer Legend - 2×

Recognised by Salesforce two years running for advanced mastery of Agentforce, AI, and the agentic enterprise.

Salesforce Agentforce Legend badge
Legend · 2026

Awarded for advanced expertise in Agentforce, Salesforce AI, and Data Cloud-driven agentic experiences.

Salesforce Agentforce Legend badge
Legend · 2025

First-year Legend status - recognising deep technical fluency across the Salesforce AI ecosystem.

“
Quality isn't about catching bugs - it's about building systems where they can't survive. Every release is a promise to the customer, and my job is to make sure that promise holds.
Umangkumar Saija QA Engineer · Astound Digital

Recommendations

What colleagues I've worked with say.

Verbatim recommendations from my LinkedIn profile.

S
Sara Góez · 1st
Project Manager February 25, 2025 · Sara managed Umang directly

I highly recommend Umang for his outstanding contributions to our team and projects. His timely communication keeps everyone aligned, and his active participation in meetings fosters productive discussions.

He consistently demonstrates a strong willingness to learn, document and share valuable insights that benefit the entire team. Most importantly, his reliability in delivering tasks on time has been crucial to the project's success.

Umang has been a key contributor, and his dedication and positive attitude have made a significant impact. He would be a valuable asset to any team.

A
Aaron Maass, MBA, MPH · 1st
SF Data Cloud Certified | Tealium | SQL | Python | JS | CDPs | Psychology January 22, 2025 · Aaron worked with Umang on the same team

I had the pleasure of working with Umang on the first phase of a Data Cloud project for one of our largest clients. He served as the QA lead and was great at what he did. Seriously, he's outstanding.

He's detail-oriented, insightful, and has an advanced understanding of the platform - he caught issues with data outputs that others might have missed and flagged them quickly… it kept us all on track.

Beyond that, he's just a genuinely kind person who makes collaboration easy and enjoyable; anyone would be lucky to have him on their team.

Read all recommendations on LinkedIn

Industries

Where my work lives.

01

B2B Commerce & Wine

Salesforce B2B Commerce for wine & spirits -distributor portals, contract pricing, and ERP-integrated reorder flows.

→ 02

Retail & Commerce

Salesforce Commerce Cloud + Data Cloud - fashion, beauty, and consumer-goods rollouts.

→ 03

Travel & Hospitality

SFCC redesigns and Priohub integrations driving engagement and traffic lifts.

→ 04

Consumer Goods

Personal-care multi-site QA programs spanning multiple international markets.

→

Let's Build

Ready to Build What's Next?

Whether you're modernizing your e-commerce platform, scaling your Salesforce ecosystem, or need a QA strategy from scratch - I help you move from strategy to measurable success.

Let's Connect View LinkedIn

Schedule

Pick a time. Let's chat.

Skip the back-and-forth. Book a 30-minute intro directly on my calendar - we'll talk about your platform, your release cadence, and where I can help.

  • 30 minutes Video call · Google Meet
  • Your timezone Auto-detected - no math required
  • Free initial consult No obligations - just a real conversation

Prefer email?

saijaumang@gmail.com

Pick a slot

Open full calendar in browser

Contact

Let's talk quality.

Tell me about your platform, your release cadence, and the problem you want solved. I'll tell you exactly how I can help.

Email saijaumang@gmail.com LinkedIn /in/umang-saija Résumé Download PDF

Based in Ahmedabad, Gujarat, India